General Services Team Leader

Accommodation & Commercial Services

Grade 5: - £22,847 - £26,341 per annumOpen-Ended/Permanent - Full TimeContracted Hours per Week: 35Closing Date: 09-Mar-2022, 7:59:00 AM

Job Reference Number: 22000248Department: Estates and Facilities Directorate, Accommodation and Commercial ServicesResponsible to: Housekeeping, Cleaning and General Services ManagerResponsible for: General Services AssistantsGrade: Grade 5Salary range: £22,847-£26,341Contract type: PermanentWorking arrangements: Full-time (35 hours), Five days out of sevenClosing date: 8th March 2022Interview date: TBC

Reward and Benefits

To support the delivery of the University's People Strategy to attract, retain and reward the very best, we offer a fantastic range of rewards and benefits to our staff, including:

Working Arrangements

At Durham, we recognise that our staff and students are our greatest asset and we want to support the health and wellbeing of all. Hybrid working supports this ethos and provides many benefits to our colleagues, including empowering people, where their role allows, to work in a manner which is more suitable for them, whilst encouraging our commitment to environmental sustainability.

Depending on the needs of the business and the job role, Durham University is piloting hybrid working for all Professional Services colleagues in the academic year 2021/22, which may include the opportunity to work both on and off-campus and flex working hours. If appointed to the post, your line manager will discuss the specific arrangements with you. Any hybrid arrangements are non-contractual and may change within the pilot and when the pilot ends.

Hybrid working for this role would be under exceptional circumstances. The normal working pattern would be onsite five days from seven, covering shifts between 6 am and 10 pm.

The role and department purpose

The General Services Team Leader will provide exceptional general services that are effective, efficient and offer value for money; ensuring the University is well-maintained, welcoming and a pleasant environment for staff, students, and visitors.

The post-holder will have day-to-day supervisory responsibility for the General Services Assistants, within their team.

The Estates and Facilities Directorate provides a number of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses, including:

Core responsibilities

Role responsibilities

Specific role requirements

Recruiting to this post

In order to be considered for an interview, candidates must evidence each of the essential criteria required for the role in the person specification below (including those listed in the section ‘Realising Your Potential Approach’).

In some cases, the recruiting panel may also consider the desirable criteria, so we recommend you evidence all criteria in your application.

Please note that some criteria will only be considered at the interview stage.

How to apply

We prefer to receive applications online.

Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement https://www.dur.ac.uk/ig/dp/privacy/pnjobapplicants/ which provides information on the collation, storing and use of data.

What you are required to submit

Please ensure that you submit the documentation listed above or your application will not be considered.

Contact details

For further information please contact: Lisa Blundell: lisa.blundell@durham.ac.uk.

At Durham University, our aim is to create an open and inclusive environment where everyone can reach their full potential and believe our staff should reflect the diversity of the global community in which we work.We welcome and encourage applications from members of groups who are under-represented in our work force, including people with disabilities, women and black, Asian and minority ethnic communities.

We will notify you on the status of your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails.

Person specification - skills, knowledge, qualifications and experience required

Essential Criteria

Desirable Criteria

DBS Requirement: Not Applicable.