“My landline is extremely bad quality which affects call quality and ADSL sync speed. My retailer is Internode and they’ve been constantly lodging faults with Telstra for a while now – a technician has been called out for the 4th time. I have been advised that the cable running in the street in front of my house to the end of the street is in urgent need to replacement. Apparently, Telstra techs have been sent out almost 70 times in the past 6 years and all they’ve been doing is swapping customers over to new pairs in the same cable.
The cause of the problem is, that the cable has been deteriorating for years and there are no good pairs left in the cable. Recently I had a tech swap me onto what was supposedly the last good pair in the cable, and my sync rate increased to over 10Mbps. As of last night, with a good quantity of rain, I’m syncing at no more than 3Mbps. Call quality is pretty nasty, with constant background noise, scratchiness and ground loop hum. The situation is equally bad with most of my neighbours.
The cable needs to be replaced. It’s obviously not a small job, as the cable is direct buried along with some fossilised early 20th century lead piping. I’ve been told they will need to dig up the footpath, bore all the way along the street and install new conduit, along with new pits.”
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